"I walked into The Jewelry Lady establishment with a vision and YES they delivered. After sharing my story with Joan she knew exactly what to do to start my vision. With great confidence she handed me over to Chauncey to make it all happen. He was very attentive and detail oriented. He promised me my finished product (a custom ring in memory of my son) will be exactly what I wanted. Chauncey thank you so much I LOVE IT. You were very patient with me and in addition serviced a lot of my other jewelry repairs. I HIGHLY recommend The Jewelry Lady for your jewelry needs."